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Office Policies & Mission

Our Mission

hpatient2We strive to provide the most advanced eye care. Our office regularly attends seminars and conferences devoted to new treatments, new technologies and excellent patient care practices. With patient care as our top priority, this is our commitment to you.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday

8:30 a.m. – 7:00 p.m.
8:30 a.m. – 5:00 p.m.
8:30 a.m. – 7:00 p.m.
8:30 a.m. – 5:00 p.m.
8:30 a.m. – 4:30 p.m.
8:00 a.m. – 12 noon

Appointments

Your appointment has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule.

We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.

Dougal, McClellan, Sullivan & Ethington Eye Associates

  • Dougal, McClellan, Sullivan & Ethington Eye Associates - 7447 W. Talcott Ave., # 300, Chicago, IL 60631 Phone: 773.775.0811

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